Service Ottawa, also known as 3-1-1, is the City’s primary customer service tool.
If you have a service request, please call 3-1-1 directly.
You can also create an account at http://myservice.ottawa.ca and file a report online. We highly encourage you to use this method of on-line reporting, as it will eliminate the waiting time by calling 311 and you can see status updates as they become available.
Or you can directly make 3-1-1 service requests using the links below (each bullet is hyperlinked to the appropriate Service Ottawa page):