NEW RULES: Door-to-Door sales & home service contracts

As of March 1, 2018, certain products and services can no longer be offered or sold at your home unless you initiate the transaction (for example, by calling or emailing a business and asking them to come to your home). There are some exceptions if you call for repairs or already have a contract in place.

These restricted products and services include:

  • furnaces
  • air conditioners
  • air cleaners
  • air purifiers
  • water heaters
  • water treatment devices
  • water  purifiers
  • water filters
  • water softeners
  • duct cleaning services
  • any good or service that performs or combines one or more of the above functions

    To learn more about your rights when you sign a contract visit Ontario.ca